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The Research work explore the subject of Corporate social responsibility, what necessitated social responsibility, business organizations prudent measures to meet up and its effect on Nigeria economy. To really address it the following objectives are formulated. To examine social responsibility between/among businesses, government agencies, stakeholders and the society at large. To examine the impact of social responsibility on the performance of business organizations. To find out new areas in which businesses can engage so as to strengthen its relationship among various stakeholders that make up the society. To find out how business organizations contribute to national development through charity donations in times of disaster, respect for governmental laws and policies, partnering with government financially in ensuring a healthy and vigorous economy. More so, it recommends that Corporate Affairs Commission (CAC) should include in the registration requirement and how they can monitor companies failure to carry out social responsibility accordingly.
TABLE OF CONTENTS
Title page - - - - - - - - - i
Declaration - - - - - - - - ii
Approval page - - - - - - - - iii
Dedication- - - - - - - - iv
Acknowledgement- - - - - - - - v
Abstract - - - - - - - - - vii
CHAPTER ONE: INTRODUCTION
1.1 Background to the study - - - - - 1
1.2 Statement of the problem - - - - - 3
1.3 Objective of the study - - - - - 4
1.4 Significance of the study - - - - - 5
1.5 Research Question - - - - - - 6
1.6 Scope of the study - - - - - - 6
1.7 Limitation of the study - - - - - 7
1.8 Definition of terms - - - - - - 8
1.9 Historical Background of the study - - - 10
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction - - - - - - - 12
2.2 Social Responsibility and Decision Making - - 13
2.3 The Concept of Social Responsibility - - - - 14
2.4 Forms of Social Responsibility - - - - - 15
2.5 Arguments for Social Responsibility - - - - 19
2.6 Arguments Against Social Responsibility - - 21
2.7 Models of Social Responsibility - - - - - 22
2.8 Evaluation of Social Responsibility - - - - 24
3.1 Introduction - - - - - - - 26
3.2 Research Design - - - - - - 26
3.3 Area of the Study - - - - - - 27
3.4 Research Population - - - - - - 27
3.5 Sample Size and Sampling Techniques - - 27
3.6 Instrumentation of Data Collection - - - 28
3.7 Validity of Instrument - - - - - 28
3.8 Reliability of Instrument - - - - - 28
3.9 Method of Data Collection - - - - 29
3.10 Method of Data Analysis - - - - - 29
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Introduction - - - - - - - - 31
4.2 Characteristics of Respondents - - - 31
4.3 Data Presentation and Analysis - - - - 35
4.4 Summary of Findings - - - - - - 41
4.5 Discussion of Findings - - - - - - 42
CHAPTER FIVE:SUMMARY OF FINDINGS, CONCLUSION RECOMMENDATION
5.1 Summary - - - - - - - 47
5.2 Conclusion - - - - - - - 48
5.3 Recommendation - - - - - - 48 Bibliography- - - - - - - - 51
Appendices - - - - - - 52
1.1. BACKGROUND OF THE STUDY
Corporate social responsibility is one vital aspect of any business. However, this is one area where grievous mistakes have been made. Companies need to understand the subject its concept, theories as well as the benefits there of.
In today’s business environment, business organization are being expected to assume broader and more diverse responsibilities to the various groups within the society in Nigeria., various communities in which some major companies are operating have been demanding for one thing or the other especially in riverine area such as River state asking oil companies in conjunction with (NNPC) Nigeria National Petroleum Corporation to provide drinkable water, giving scholarship to their children, building hospitals, more schools and given them compensation due to the damage cause on their farmland.
Business firms not being socially responsible, infact lead youths of the communities to agitate for their right such is the case of the riverine areas. There is no doubt that there is an increasing amount of attention directed to social responsibilities in business firms.
Corporate social responsibility is the sense of obligation on the part of the organization to build certain social concern and criteria into their strategic decision making process. EVBOROKGHAI (2003).
Social responsibility by Andrews (1971) is the intelligent and objective concern for the welfare of the society that restrains individual and corporate behaviour from ultimately destructive activities, no matter how immediately profitable, and leads to the direction of positive contributions to human betterment, variously as the latter may be defined. The concept implies that when companies evaluate decisions from an ethical perspective there should be a presumption in favour of adopting courses of action that enhance the welfare of society at large. The point stressed in these definition is that when making decisions, business men or organizations should consider the social interest of people in society. These among other reasons probe the researcher to embark on this research work.
1.2 STATEMENT OF THE PROBLEM
Access Bank Plc, is a very reputable organization whose services is a visible friend in almost every home in the society, but do not have a defined policy on social responsibility.
i. Base on the above, many companies use the strategy of benchmarking to compete within their respective industries in corporate social responsibility policy, implementation and effectiveness.
ii. Bench marking involves reviewing corporate social responsibility initiatives, as well as measuring and evaluating the impact that those policies have on society and the environment and how costumers perceive corporate social responsibility strategy.
iii. After a comprehensive study and an internal policy review performed, a comparison can be drawn.
1.3 OBJECTIVES OF THE STUDY
The objective of the study is to look into the impact of corporate social responsibilities on the performance of business organizations and they include:-
i. To examine social responsibility between/among business organizations, government and its agencies, stakeholders and the society at large.
ii. To examine the impact of corporate social responsibility on the performance of business organization
iii. To find out new areas in which business organizations can engage so as to strengthen its relationship among various stakeholders that make up the society.
iv. To find out how business organization contribute to national development through charity donations in times of disasters, obedience and respect for governmental laws and policies, partnering with government financially in ensuring a healthy and vigorous economy.
1.4 SIGNIFICANCE OF THE STUDY
The study intends to present the under listed significance of the study as:
The research work seeks to create awareness on the need to engage in social responsibility in banking sector
Also, it seeks to bring into limelight how newly established organizations can use the concept of corporate social responsibility to capitalize on opportunities in their business environment.
The project would also be useful for scholars in the field of business administration and others to understand the basic concept on the area of social responsibility
1.5 RESEARCH QUESTIONS
i. What are the new areas in which business organizations can engage so as to strengthen its relationship among various stakeholders that make up the society?
ii. What are the impact of corporate social responsibility on the performance of Access Bank Plc?
iii. What extent have corporate social responsibility impacted positively among/between business organizations?
iv. What are the contributions of social responsibility to the national development in ensuring healthy and vigorous economy?
1.6 SCOPE OF THE STUDY
The scope of the study will center on the impact of corporate social responsibility on the performance of Access bank plc with special reference to Kaduna Central Market Branch office, Ibrahim Taiwo Road, to examine the nature, size and breath of activity in business organizations. Social responsibility of business encompasses the economic, legal, ethical and discreational expectations that society has on organizations from 2006 to 2011.
1.7 LIMITATION OF THE STUDY
Some of the available constraint faced by the researcher are presented below:
i. Time constraint: To do adequate justice, the duration allowed for the completion and submission of this research work is very limited, not to talk about other school activities such as coping with lectures, tests schedules and most of all researching for assignment and the project work at hand.
ii. Financial constraints: The work is really tasking and in my financial capacity as a student it is not easy to meet up with.
iii. Sourcing for adequate and relevant information cover the research is not encouraging as the respondent where not cooperating.
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