Get the complete project »
- The Complete Research Material is averagely 50 pages long and it is in Ms Word Format, it has 1-5 Chapters.
- Major Attributes are Abstract, All Chapters, Figures, Appendix, References.
- Study Level: BTech, BSc, BEng, BA, HND, ND or NCE.
- Full Access Fee: ₦4,000
The world of business is changing rapidly as a result of technological development. This is very wide departure from the traditional business enterprises to the evolution of international and multinational organizations in Nigeria economy. Some of these establishments have acquired
and installed modern communications equipment.
Thus, information technology and an ultimate fully electronic office is fast becoming a reality. In effect, information and communication technology pose a lot of challenges to modern secretaries. The impact of technological improvement in the office demands that the development of a successful secretarial career today depends of upon the secretary to acquire information and communication technology (ICT) based skills and expertise as well skills required for each category of staff.
Technology changes in our environment coupled with competition within a particular industry or in the society account for the reason why secretaries should engage in training and development to meet up with the challenges. This is as a result of the need to match changes in structure, policies, technology, processes and producers with the needed performance, attitude and behaviors. This study will provide an sight into the present day technological realities in and office and how a secretary could fit into it.
1.1 BACKGROUND INFORMATION
The emergence of information and Communication Technology (ICT) has given a new improved life to communication in the office, factory, banks, hospital, hotel, supermarket, garage or at home.
As information and communication technology (ICT) continues to expand in office across the nations, the role of the secretaries has greatly evolved. Office Automation and organizational restructuring have led secretaries to assume a wide range of new responsibilities once and reserved for managerial and professional staff. Secretaries now need to be provide with training and orientation, conduct research on the internet and learn to operate new office technologies. This will enable the secretary to work along with other staff and meet the challenges of modern office.
There is no doubt that the secretary remains the life-wire of any organization. Contributions and effectiveness of a secretary depends on how he/she can cope with the modern technologies. However, with the development of new technology, secretarial profession is becoming increasingly challenging and more sophisticated that the common traclitional role of a secretary are gradually being faced out.
Secretaries are responsible for a variety of administration and clerical duties necessary to run an organization effectively. They serve as information charring house for an office, schedules an appointment, provide information to caller, organize and maintain paper and electronic file, manage project, and provide correspondent. Secretaries and aided in these tasks by a variety of office equipment such as computer, photocopier, and telephone systems. In addition, secretaries increasingly use personal computer to run spreadsheet, word processing, database management, desktop publisher, and graphic programs. Tasks previously handled by managers. Hence, this study has been designed to bring to light the veracity of ICT and the challenges and how a secretary could meet up with these challenges.
1.2 Statement of the problem
In today’s office, traditional job like filing, keyboarding
reprography, treatment of incoming and outgoing mail and other clerical activities have now learnt themselves to Automation. Attention is now shifting from the usual traditional secretarial skill to a more modernized practice. The central focus of this study is to address the challenges of information and communication Technology that modern secretaries face.
1.3 Purpose of study
The main objective of this study is to analyze the various forms of information and communication technology (ICT) and how they pose as challenges to modern secretaries.
It will be of great importance to practicing secretaries, employers of labor, managers Researchers, Governments and trainers of Secretaries to know the various challenges faced by secretaries on information and communication technology.
The study will analyze its differences and major challenges pose by each of them. It will also provide strategies for the employers and organizations on how they can develop secretaries and what they can embark upon for updating secretaries skills to meet the challenges of modern information systems and equipment’s.
The research work will be limited by time. The available to carry bout a thorough research is short and not sufficient. The researcher cannot carry out this research in other areas that are of benefit to the understanding of organizational effectiveness and efficiently
This research study will cover secretaries drawn from the following organization: Nigerian-American, Bank limited and Wema Band plc. However, the challenges of information and communication technology (ICT) as it relate to other managerial staff in the office shall not be focus in this research work.
Will information and communication technology enhance the secretarial skill and practice?
Can a secretary remain relevant without modern information and technology?
Would the career structure of a secretary remain unchanged?
Can secretaries find use of modern information and communication technology equipment’s relevant in handling the human aspect of their job?
The hypothesis below is given to tentative answers to help the researcher in proffering solution to the project work:
Information and communication technology will not enhance the secretarial skills and practice.
Secretaries remain relevant without modern information and communication technology.
The career structure of a secretary will remain unchanged.
Secretaries cannot find use of modern information and communication technology equipment’s relevant in handling the human aspect of their job.
1.8 SIGNIFICANCE OF THE STUDY
It is hope that by the end of this research work, the researcher would identify the major challenges of information and communication technology to modern secretaries and thus:
Identify strategies for modern secretaries to meet these challenges.
Increase public awareness in information and communication technology as it concerns secretarial staff.
Encourage organizations on the training of their secretarial staff in the
area of information and communication technology to enhance efficiency and
effectiveness in their duties.
You either get what you want or your money back. T&C Apply
Share a Comment
You can find more project topics easily, just search
SIMILAR COMPUTER SCIENCE FINAL YEAR PROJECT RESEARCH TOPICS
» CHAPTER ONE: INTRODUCTION 1.1 BACKGROUND OF THE STUDY It is apparent that everything that is sustainable would have to go through advancement. In Info...Continue Reading »
65 pages | 338 hits | Source: COMPUTER SCIENCE
2. PROSPECTS AND CHALLENGES OF E-LEARNING IN NIGERIAN UNIVERSITY EDUCATION USING NATIONAL OPEN UNIVERSITY OF NIGERIA AKURE STUDY CENTER.» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY E learning refers to the use of ICTs i.e. Information and Communication Technology to enhance and...Continue Reading »
71 pages | 0 hits | Source: COMPUTER SCIENCE
» ABSTRACT An undergraduate at some point of his academic year of study is faced with so much challenges keeping an accurate CGPA every academic session...Continue Reading »
58 pages | 455 hits | Source: COMPUTER SCIENCE
» CHAPTER ONE INTRODUCTION 1.1 Background of the Project Scrabble is an old classic board game, with game rules that are not very complicated. Compared ...Continue Reading »
63 pages | 334 hits | Source: COMPUTER SCIENCE
5. UTILIZATION OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) IN EDUCATION AMONG THE GOVERNMENT SENIOR SECONDARY SCHOOLS STUDENTS IN KADUNA NORTH EDUC...» TABLE OF CONTENTS Title page Approval page i Declaration ii Dedication iii Acknowledgment v Table of contents vi Abstract viii CHAPTER ONE: INTRODUCTI...Continue Reading »
52 pages | 156 hits | Source: COMPUTER SCIENCE
» CHAPTER ONE1.0 INTRODUCTION:This chapter gives an overview about the aim, objectives, background and operation environment of the system.1.1 BACKGROUN...Continue Reading »
68 pages | 391 hits | Source: COMPUTER SCIENCE
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY During the last two decades education institutions have invested heavily in information and commu...Continue Reading »
52 pages | 193 hits | Source: COMPUTER SCIENCE
» ABSTRACTMost marketing, production, and manufacturing firms have the basic problem of information flow between the various departments within the orga...Continue Reading »
55 pages | 0 hits | Source: COMPUTER SCIENCE
» The principal objective of this project is to help Security Information Systems (SIS) especially NIGERIAN POLICE which is my case study in the area th...Continue Reading »
50 pages | 344 hits | Source: COMPUTER SCIENCE
10. ASSESSMENT OF THE USE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) IN TERTIARY INSTITUTIONS IN KATSINA STATE, NIGERIA» CHAPTER ONE INTRODUCTION 1.1 Background to the Study The use of ICT could be an effective tool in attaining any goal set by Tertiary Institutions, the...Continue Reading »
76 pages | 423 hits | Source: COMPUTER SCIENCE