TABLE OF CONTENT

Title                                                                                                                       Page

Title Page       -           -           -           -           -           -           -           -           -           i

Declaration   -           -           -           -           -           -           -           -           -           ii

Certification  -           -           -           -           -           -           -           -           -           iii

Dedication     -           -           -           -           -           -           -           -           -           iv

Acknowledgment     -           -           -           -           -           -           -           -           v

Table of Content       -           -           -           -           -           -           -           -           vi

List of Tables -           -           -           -           -           -           -           -           x

Abstract         -           -           -           -           -           -           -           -           -           xi

CHAPTER ONE: INTRODUCTION

1.1 Background of the Study  -           -           -           -           -           -           -           1

1.2   Statement of the Problem            -           -           -           -           -           -           5

1.3     Research Questions        -           -           -           -           -           -           -           6

1.4  Objectives of the Study     -           -           -           -           -           -           -           7

1.5 Significance of the Study -           -           -           -           -           -           -           8

1.6  Hypotheses            -           -           -           -           -           -           -           -           9

1.7   Scope and Limitations of the Study        -           -           -           -           -           9

1.8 Definition of terms            -           -           -           -           -           -           -           10

1.9 Organization of the study -           -           -           -           -           -           -           11

CHAPTER TWO: REVIEW OF RELATED LITERATURE AND THEORETICAL FRAMEWORK

2.1 Conceptual Analysis         -           -           -           -           -           -           -           12

2.2 The Concept of Staff Training      -           -           -           -           -           -           13

2.2.1 Relevance of Staff Training       -           -           -           -           -           -           29

2.2.2 Approaches to Training  -           -           -           -           -           -           -           32

2.2.3 Factors Affecting Staff Training            -           -           -           -           -           35

2.3 Methods and Techniques of Training        -           -           -           -           -           38

2.3.1 On-the-job Training       -           -           -           -           -           -           -           38

2.3.2 In-Service Training        -           -           -           -           -           -           -           40

2.3.3   Off-the-Job Training    -           -           -           -           -           -           -           41

2.3.4    Orientation or Induction Training       -           -           -           -           -           42

2.3.5 Vestibule Training          -           -           -           -           -           -           -           43

2.3.6 Apprenticeship Training -           -           -           -           -           -           43

2.4 Staff training and Employees Performance: The Nexus  -           -           -           44

2.5 Theoretical Issues -           -           -           -           -           -           -           -           48

2.6 Review of empirical Literature     -           -           -           -           -           -           52

2.7 Case Specific Review       -           -           -           -           -           -           -           55

2.8 Theoretical Framework     -           -           -           -           -           -           -           61

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Research Design -           -           -           -           -           -           -           68

3.2 Area of Study     -           -           -           -           -           -           -           -           69

3.3 Population of the Study -           -           -           -           -           -           70

3.4   Determination of Sampling Size and Technique     -           -           -           70

 3.5 Methods of Data Collection    -           -           -           -           -           -           70

3.6 Method of Data Analysis          -           -           -           -           -           -           71

3.7 Validity and Reliability of Research Instrument       -           -           -           73

CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.1 Data Presentation          -           -           -           -           -           -           -           74

4.1.1   Distribution of questionnaire         -           -           -           -           -           74

4.1.2   Demographic Characteristic of Respondents       -           -           -           76

4.1.2 Analysis of Responses from Employees of NTA, Uyo      -           -           78

4.2 Testing of Hypotheses   -           -           -           -           -           -           -           85

4.3 Discussion of Findings -           -           -           -           -           -           -           88

 

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1 Summary -           -           -           -           -           -           -           -           -           91

5.2 Conclusion         -           -           -           -           -           -           -           -           92

5.3 Recommendation           -           -           -           -           -           -           -           92

References    -           -           -           -           -           -           -           -           -           94

Appendices   -           -           -           -           -           -           -           -           -           97

LIST OF TABLES

Table 1: The status of the distributed questionnaire        -           -           -           74

Table 2: Demographic Characteristic of Respondents    -           -           -           76

Table 4.2: There is a clear defined framework for staff training in

       NTA, Uyo           -           -           -           -           -           -           -           78

Table 4.3: Respondents participation in training and returning -           -           79

Table 4.4: Necessity of training and retraining to NTA Uyo, Staff        -           80

Table 4.5: Quality of training programmes          -           -           -           -           81

Table 4.6: Staff training and retraining have increase work output      -           82

Table 4.7: Training and retraining has increased motivation     -           -           83

Table 4.8: Staff training programme in NTA, Uyo is inadequately

      Funded     -           -           -           -           -           -           -           -           84

Table 4.9: Staff Training and Organizational Performance        -           -           85

Table 4.10: Staff training and employee’s performance -           -           -           86

Table 4.11: Poor funding of Training programmes and

           employee’s performance     -           -           -           -           -           87

 

ABSTRACT

This research work was carried out to examine the influence of staff training on organizational performance. The study sought to determine the relationship between staff training and employee performance. The survey method was employed to carry out the research. The survey questionnaire was the main instrument for gathering primary data, while the secondary data was obtained from textbooks journals, websites, and so on. Abraham Mashlow’s theory of need was considered appropriate as theoretical guide for the study. The simple percentage was used in analyzing the data collected while chi-square used in testing the hypotheses. However, when the data was analysed the researcher discovered that training and retraining of staff tends to improve employee’s performance leading to efficiently and productivity. Also, with proper funding of training programmes the employee will perform maximally. The study made recommendations that the organization should develop a clearly defined policy for and retraining of its staff to bring about an increase in productivity.