Get the complete project »
- The Complete Research Material is averagely 115 pages long and it is in Ms Word Format, it has 1-5 Chapters.
- Major Attributes are Abstract, All Chapters, Figures, Appendix, References.
- Study Level: BTech, BSc, BEng, BA, HND, ND or NCE.
- Full Access Fee: ₦7,000
Globally, the topic of policy is very critical and has received considerable attention among scholars, though very limited in issues of attitude of healthcare personnel and its effects on a critical segment, the nurses. Specifically, the study investigated the effects of policy on nurses’ work attitude and patients’ satisfaction with service delivery in Nigerian teaching hospitals. This was done by looking at the relationship between policies and attitude of nurses, the relationship between the attitude of nurses and service delivery. It also examined the relationship between attitude of nurses and patient’s satisfaction as well as the relationship between service delivery and patients’ satisfaction.
Survey design, which included administration of structured questionnaires (quantitative) and in-depth interview (qualitative) were adopted. Out of the 400 questionnaire that were administered using convenience sampling technique, a total of 285 (69 from BUTH and 216 from LUTH) were returned. The research questions were structured in such a way as to gather from the nurses, pertinent and specific information on the effects of policy on their work attitude on one hand and patients’ satisfaction of service delivery on the other hand. The responses were analyzed using descriptive analysis (percentages and mean score) and the inferential analysis (Regression). For the in-depth interview, open-ended questions were administered on patients, patients’ relations and Management Officers from the two study hospitals, with the use of tape recorder. The data collected were transcribed and analyzed using content analysis.
The results showed the correlation coefficient (0.360) indicating a positive and statistically significant relationship between policies and attitude of nurses. It also showed the correlation coefficient (0.605) indicating a positive and statistically significant relationship between attitude of nurses and service delivery, as well as the correlation coefficient (0.630) indicating relationship between attitude of nurses and patients’ satisfaction. The results also showed the correlation coefficient (0.643) indicating a positive and statistically significant relationship between the service delivery and the patients’ satisfaction.
The study concluded that the hospital management in particular and by extension, the government, carry out regular orientation and training, increase nurses’ incentives and welfare packages, introduce system of close monitoring and supervision of nurses , as well as putting in place regular feedback mechanism from patients on their experiences as they access service in the hospitals. The government and management should tackle the deficiency of fund and recession which affect the number and quality of equipment at the disposal of all professionals in the hospital. Finally, there should be regular review and evaluation of the policies to ensure that set out objectives are achieved. This study contributed to knowledge by empirically establishing that policy has a major effect on the work attitude of nurses and should be given a broader attention.
Keywords: Nurses, Patients, Policy, Satisfaction, Service Delivery, Work Attitude.
Share a Comment
You can find more project topics easily, just search
SIMILAR POLITICAL SCIENCE FINAL YEAR PROJECT RESEARCH TOPICS
» Abstract The problem of federalism and the associated crises of national integration in Nigeria raise serious alarm. The situation attracts growing in...Continue Reading »
74 pages | 193 hits | Source: POLITICAL SCIENCE
» ABSTRACT Since independence, the guiding principle of Nigeria‟s Foreign Policy and the pursuit of its national interest in both its bilateral and it...Continue Reading »
89 pages | 77 hits | Source: POLITICAL SCIENCE
» CHAPTER ONE INTRODUCTION 1.1 Background of study For any organization to be productive, it must learn the effective usage of its man power. But resear...Continue Reading »
63 pages | 214 hits | Source: POLITICAL SCIENCE
4. PROPOSAL FOR EFFECT OF BIOMETRIC AUTHENTICATION OF VOTERS ON ELECTORAL PROCESS A STUDY OF LAGOS HOUSE OF ASSEMBLY ELECTION» ABSTRACT Elections in Nigeria had often filled the air with apprehension and a high sense of trepidation. Stakes in elections are high. Under the zero...Continue Reading »
52 pages | 71 hits | Source: POLITICAL SCIENCE
5. THE NIGERIAN FEDERALISM AND LOCAL GOVERNMENT AUTONOMY SPECIFICALLY OFU LOCAL GOVERNMENT AREA OF KOGI STATE» Chapter One: Introduction 1.1 Background of the Study Federalism, according to K.C Wheare, is the method of dividing powers so that the central and re...Continue Reading »
138 pages | 31 hits | Source: POLITICAL SCIENCE
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY In essence, political communication also has to do with how media report power struggle, their bi...Continue Reading »
52 pages | 84 hits | Source: POLITICAL SCIENCE
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY It is not enough for a business to have good products sold and services r...Continue Reading »
52 pages | 101 hits | Source: POLITICAL SCIENCE
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Many people when they hear or read about the word poverty will automatically think and look at po...Continue Reading »
92 pages | 38 hits | Source: POLITICAL SCIENCE
» CHAPTER ONE INTRODUCTION: To highlight some significant events and developments in response to a review of Nigeria as a federal structure, it is intel...Continue Reading »
95 pages | 221 hits | Source: POLITICAL SCIENCE
» CHAPTER ONE 1.0 INTRODUCTION 1.1 BACKGROUND TO THE STUDY Populist theory of democracy suggests that democracy and its process function to make politic...Continue Reading »
101 pages | 41 hits | Source: POLITICAL SCIENCE