CHAPTER ONE
INTRODUCTION

Hospital is one sector that duties scheduling plays an important role for the successful attainment of her fundamental objectives. The organization of the hospital, and the quality of care provided to patients have direct correlation, as a result, medical duties scheduling is one major part of medical organization that requires urgent attention if the success of the organization is paramount.

• Clash of duties among staff (double scheduling a staff and over staffing per shift), is a major issue as staffs are most often schedule to work at the same time and date and unit/department which bring about reluctance and idleness among staff, thus affecting the smooth running of the organization and reducing productivity. 
• Business in scheduling duties among staff. The scheduler may decide to favor some staff at the expense of others which thus defeat equity in duty distribution.
• Time factor, the time taken to process these duties manually is enormous and full of fatigue.
• To handle this aspect successfully and to produce reliable results, a computerized system is to be develop to handle the medical duties scheduling process to enhance efficiency and increased accuracy and productivity.
  

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