Each and every institution or the organizations will be having some or
the other defect in managing the smooth running of the management.
Sometimes there are organizations that refuse to listen to the
complaints of the employees. Such organizations will not behave in a
friendly manner with the employees. But it is the duty of the
organizations or the institution to listen to the complaints of the
employees and then correct it by taking some suggestive measures. Then
it will help in the smooth functioning of the management. The Customer’s
Complaint Traker System project will help in taking in the complaints
of the employees or students of the organizations or institutions.
Many institutions or the organizations will be having the system of
feedback. It may be the feedback related to any matter that is concerned
with the organization. This complaint management system will act as the
feedback system given by the employees of the organization. Some of the
features that it can include are as follows:
- Employee management system: The employee list can be maintained in the system to get the complaints that is given by the various employees.
- Category of complaints: The employees can lodge the complaints based on different categories like infrastructure, work environment, system problem, about management rules etc.
- Suggestions list: The employees can also give their suggestions on various matters through this application with great ease.
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