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ABSTRACT
The study is aimed at examining the impact of training and development on productivity in public service, with a focus at the Delta State University, Asaba Campus. The objective of the study is to determine how training and staff development has enhanced productivity in the Delta State University, Asaba Campus. The data collected during the course of the study were primary and secondary data. The primary sources of data include the questionnaire and personal interview. While the secondary sources of data are those gathered from published work e.g textbooks and journals. The study has shown that training and development play a vital role in organization and that it enhances productivity. Finally, the investigation reveals that productivity has direct relationship with human resources training and development since it has been observed that employees perform their job better when they are trained.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Training and development have become a very important and pivotal
phenomenon in most organization including the civil service. As is well
known, it is important to observe that in the civil service, for
example, productivity and output are functions of the employee’s
abilities and these abilities are enhance through training and
retraining. To sustain this tempo, the Delta State Civil Service has
established the Staff Training Centre where courses and training
programmes in the Secretarial Cadre are mounted for serving officers.
In addition to the above, officers are deliberately encouraged to embark
on programmes and innovations are aimed at improving the overall
performance of the employees on their jobs, which in the long run will
lead to increased productivity and increase job satisfaction.
Also, training and development would lead to reduced supervision and
increased motivation of staff in Delta State University, Asaba Campus.
In the course of this research work, attempt would be made to make a distinction between Training and Development.
Ekakitie (2009) state that training involves the process of developing
skills and training concepts, rules or attitudes to increase the
effectiveness of doing a particular job.
Sikula (1970) state that development is a long term educational process
that utilizes a systematic and organized procedure by which management
personnel learn concepts and theoretical knowledge for general purposes.
Another scholar, G. A. Cole defines training as “the preparation for an occupation of for specific skills.
1.2 STATEMENT OF THE PROBLEM
The main focus of this research work is to
establish the impact of training and development in the public service
with particular reference to the Delta State University, Asaba Campus.
It seeks to determine the extent to which training programmes have
impacted on the performance of beneficiaries. This is because,
organizations make conscious efforts to invest on the training and
development of its staff expecting improved performance.
However, experience has shown that apart from the huge investment on
training and staff development, some employee still return from training
and fails to perform when faced with real work situation. For some
others, the facilities and equipment to perform are lacking.
In such a situation, the employee though may have been trained would
still not be able to perform, thus making the job uninteresting, and not
result-oriented. This is commonly experienced in the
secretarial/computer operator cadre and works superintendent cadre where
though the employees may have been trained, the relevant computer
accessories and mechanical tools are not provided.
1.3 OBJECTIVES OF THE STUDY
The objective of the study is as follows:
- To find out if the Delta State University, Asaba Campus does functional and existing Human Resources Development (HRD) department.
- To investigate whether the staff of Delta State University, Asaba Campus has ever been sent on training.
- To investigate whether the Delta state university, Asaba Campus have a designed training programme for its workforce.
- To investigate the impact of lack of training of staff of the Delta State University, Asaba Campus.
- To recommend ways of how to improve staff for higher productivity in the Delta State University, Asaba Campus.
1.4 RESEARCH QUESTIONS
The question that readily comes to mind is, how and what should be done
to ensure improved performance after training. In this research work,
attempt should be made to provide answers to the following questions.
- ....
- ......
- ....
1.5 SIGNIFICANCE OF THE STUDY
The study will help to highlight the importance of training and
development in achieving organizational goals. The study will also
identify the problems of training and development and suggest ways
forward out of such problems.
This study is significant as it would enable employers of labour to
design their training programmes to suit their employee needs. The
study will obviously identify the impact of training and development on
productivity in Delta State University, Asaba Campus. This study will
cover the impact, problems and suggest solutions.
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