- The Complete Research Material is averagely 52 pages long and it is in Ms Word Format, it has 1-5 Chapters.
- Major Attributes are Abstract, All Chapters, Figures, Appendix, References.
- Study Level: BTech, BSc, BEng, BA, HND, ND or NCE.
- Full Access Fee: ₦4,000
Get the complete project »

ABSTRACT
The Nigerian Banking sector over the years has been experiencing significant changes and development in its Information and Communication Technology. Among the development is the introduction of Automated Teller Machine (ATM) that intends to decongest the banking halls as customers now can go to any nearest ATM outfit to consummate their banking transactions such as: cash withdrawal, cash deposit, bill payments, and transfer of fund between accounts. The purpose of this paper was to measure the satisfaction of customers as regards to ATM services. The research was carried through a survey design which questioned respondents on ATM services. The population of study mainly constituted of customers of both staff and customers of Access Bank within Kaduna metropolis. The sample in this study consisted of 50 respondents who are users of the ATM services. The data collected was analyzed by use of (SPSS) Statistical Package for Social Science analysis. The findings revealed that, the impact of ATM services in terms of their perceived ease of use, transaction cost and service security is positive and significant. However, the result also indicates that the impact of ATM services in terms of availability of money is positive but insignificant.
TABLE OF CONTENT
Title page - - - - - - - - - I
Declaration - - - - - - - - - II
Dedication - - - - - - - - - III
Acknowledgement - - - - - - - IV
Abstract - - - - - - - - V
Table of content - - - - - - - VI
CHAPTER ONE: INTRODUCTION
1.1 Introduction or background of the study - - - - 1
1.2 Statement of the problem - - - - - - 3
1.3 Purpose of the study - - - - - - 3
1.4 Research questions - - - - - - 4
1.5 Statement of Research hypothesis - - - - 4
1.6 Significance of the study - - - - - - 4
1.7 Scope of the study - - - - - - 5
1.8 Limitation of the study - - - - - - 5
1.9 Operational definition of terms - - - - - 5
CHAPTER TWO: Literature review
2.1 Theoretical framework - - - - - - 7
2.2 Conceptual framework - - - - - - 8
2.3 the importance and benefit of ATM - - - - 8
2.3 competitive advantage - - - - - - 9
2.4 History automated teller machine in Nigeria - - - 9
2.5 Impact of automated teller machine on Bank performance - 10
2.6 Effective service delivery - - - - - - 11
2.7 empirical study - - - - - - - 12
2.8 Summary of the literature Review - - - - 12
CHAPTER THREE: Research methodology
3.1 Research design - - - - - - - 13
3.2 Area of the study - - - - - - - 13
3.3 Population of the study - - - - - - 13
3.4 Sample size and sampling technique - - - - 14
3.5 Instrument for data collection - - - - - 14
3.6 Validity of instrument - - - -
You either get what you want or your money back. T&C Apply

You can find more project topics easily, just search
-
SIMILAR BANKING FINANCE FINAL YEAR PROJECT RESEARCH TOPICS
-
1. Curbing examination malpractice through public service adverts
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND STUDY The workplace of the 21st century is a fast paced, dynamic, highly stimulating environment which brings ...Continue Reading »Item Type & Format: Project Material - Ms Word | 52 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
2. AN EXAMINATION OF EFFECTIVENESS OF CORPORATE PLANNING IN MANAGEMENT PROCESS( A CASE STUDY OF DIAMOND BANK)
» INTRODUCTION 1.1 BACKGROUND OF THE STUDY The development of corporate planning in business is a post World War II Phenomenon. Before the period of the...Continue Reading »Item Type & Format: Project Material - Ms Word | 68 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
3. CREDIT MANAGEMENT AND THE INCIDENCE OF BAD DEBT IN NIGERIA MONEY-DEPOSIT BANKS.(A CASE STUDY OF UNION BANK OF NIGERIA PLC)
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY In a modern economy,there is distinction between the surplus economic units and the deficit econo...Continue Reading »Item Type & Format: Project Material - Ms Word | 62 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
4. THE EFFECT OF COMMERCIAL BANK CREDIT POLICIES IN PROMOTING SMALL – SCALE BUSINESS ENTERPRISES IN NIGERIA
» CHAPTER ONE 1.0 INTRODUCTION Commercial banks credit polices provides a wide range of financial services to individual, small or medium sized firms an...Continue Reading »Item Type & Format: Project Material - Ms Word | 43 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
5. APPLICATION OF MARKETING CONCEPT IN GT BANK AND ITS EFFECTIVENESS IN CONSUMER SATISFACTION
» CHAPTER ONE INTRODUCTION 1.0 BACKGROUND OF THE STUDY Marketing concept is a customer oriented philosophy which states that customer’s satisfacti...Continue Reading »Item Type & Format: Project Material - Ms Word | 65 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
6. IMPACT OF POS BANKING ON CHURCHES ( A CASE STUDY OF HOUSE ON THE ROCK CHURCH, UYO)
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY The church and the modern technologies seem to be ever more connected as we move further into the...Continue Reading »Item Type & Format: Project Material - Ms Word | 52 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
7. THE ROLE OF INTERNAL CONTROL IN RISK MANAGEMENT ( CASE STUDY OF ZENITH BANK)
» CHAPTER ONE INTRODUCTION All forms of economic activities are confronted with risks. Some of these risks, both internal and external, involve huge los...Continue Reading »Item Type & Format: Project Material - Ms Word | 52 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
8. CREDIT MANAGEMENT AND THE INCIDENCE OF BAD DEBT IN NIGERIA MONEY-DEPOSIT BANKS. (A CASE STUDY OF UNION BANK OF NIGERIA PLC)
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY In a modern economy,there is distinction between the surplus economic units and the deficit econo...Continue Reading »Item Type & Format: Project Material - Ms Word | 57 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
9. EFFECT OF MOTIVATION ON EMPLOYEE PRODUCTIVITY (A CASE STUDY OF FIRST BANK PLC)
» ABSTRACT This study examined Motivation and Employee productivity, using First Bank Plc. Faced with the problem of low employee productivity, low empl...Continue Reading »Item Type & Format: Project Material - Ms Word | 52 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT
-
10. THE IMPACT OF INVESTMENT ACTIVITIES OF COMMERCIAL BANKS ON THE NIGERIA ECONOMY
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY Investment is an essential component of aggregate demand and fluctuations in investment have cons...Continue Reading »Item Type & Format: Project Material - Ms Word | 91 pages |
Instant Download | Chapter 1-5 | BANKING FINANCE DEPARTMENT