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TABLE OF CONTENTS
CHAPTER TITLE PAGE
Title page - - - - - i
Declaration - - - - - ii
Certification - - - - - iii
Dedication - - - - - iv
Acknowledgments - - - - v
Abstract - - - - - vii
Table of Contents - - - - viii
Lists of Tables - - - - xii
CHAPTER ONE: INTRODUCTION
1.1 The Problem and Its Setting - - - - - - 1-3
1.2 Statement of the Problem - - - - - - 4
1.3 Objectives of the Study - - - - - - 5
1.4 Research Questions - - - - - - - 5
1.5 Significance of the Study - - - - - - 6
1.6 Delimitation of the Study - - - - - - 7
1.7. Limitation of the Study - - - - - - 7
1.8 Definition of Terms - - - - - - - 7-8
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 Review of Concepts - - - - - - - 9
2.1.1 The Concept of Public Relations - - - - - 9-12
2.1.2 Public Relations Strategies - - - - - - 13-20
2.1.3 An Overview of Crisis as a Phenomenon - - - - 21-22
2.1.4 Types of Crisis - - - - - - - 22-24
2.1.5 Causes of crisis - - - - - - - 24-25
2.1.6 Crisis life cycle - - - - - - - 25-27
2.1.7 Crisis Management - - - - - - - 27-33
2.1.8 Local Government: An Overview - - - - - 33-34
2.2 Review of Studies - - - - - - - 35-36
2.3 Theoretical Framework - - - - - - 36
2.3.1 The Human Relations Theory - - - - - - 37
2.3.2 The Social System Theory - - - - - - 37-38
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Research Technique - - - - - - - 39
3.2 Population of the Study - - - - - - 40
3.3 Sample Size and Sampling Procedure - - - - 40-42
3.4 Description of the Research Instrument - - - - 42
3.5 Validity of Research Instrument - - - - - 43
3.6 Reliability of the Research Instrument - - - - 43
3.7 Method of Data Collection - - - - - - 43-44
3.8 Method of Data Analysis - - - - - - 44
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND DISCUSSION OF FINDINGS
4.1 Data Presentation and Analysis - - - - - 45-52
4.2 Discussion of Findings - - - - - - 53-60
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary of Findings - - - - - - - 61-62
5.2 Conclusion - - - - - - - - 63
5.3 Recommendations - - - - - - - 63-64
References - - - - - - - - 65-66
Appendix - - - - - - - - 67-70
LIST OF TABLES
TABLE TITLE PAGE
Table 2.1: Organisational Crises - - - - - 24
i: Gender of Respondents - - - - - 45
ii: Age of Respondents - - - - - - 46
iii: Educational Qualification of Respondents - - - 46
iv: Responses on If Uyo Local Government Council is facing any
crisis - - - - - - - - 47
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