TABLE OF CONTENTS

CHAPTER                            TITLE                                                                     PAGE

Title page        -           -           -           -           -           i

Declaration      -           -           -           -           -           ii

Certification    -           -           -           -           -           iii

Dedication      -           -           -           -           -           iv

Acknowledgments      -           -           -           -           v

Abstract          -           -           -           -           -           vii

Table of Contents       -           -           -           -           viii

Lists of Tables             -           -           -           -           xii

CHAPTER ONE:   INTRODUCTION

1.1              The Problem and Its Setting   -           -           -           -           -           -           1-3

1.2              Statement of the Problem       -           -           -           -           -           -           4

1.3              Objectives of the Study          -           -           -           -           -           -           5

1.4        Research Questions     -           -           -           -           -           -           -           5

1.5        Significance of the Study       -           -           -           -           -           -           6

1.6       Delimitation of the Study       -           -           -           -           -           -           7

1.7.      Limitation of the Study          -           -           -           -           -           -           7

1.8       Definition of Terms    -           -           -           -           -           -           -           7-8

­­­­­­­­­CHAPTER TWO:     REVIEW OF RELATED LITERATURE

2.1       Review of Concepts   -           -           -           -           -           -           -           9

2.1.1    The Concept of Public Relations        -           -           -           -           -           9-12

2.1.2    Public Relations Strategies     -           -           -           -           -           -           13-20

2.1.3    An Overview of Crisis as a Phenomenon       -           -           -           -           21-22

2.1.4    Types of Crisis            -           -           -           -           -           -           -           22-24

2.1.5    Causes of crisis           -           -           -           -           -           -           -           24-25

2.1.6    Crisis life cycle            -           -           -           -           -           -           -           25-27

2.1.7    Crisis Management     -           -           -           -           -           -           -           27-33

2.1.8    Local Government: An Overview      -           -           -           -           -           33-34

2.2       Review of Studies      -           -           -           -           -           -           -           35-36

2.3       Theoretical Framework           -           -           -           -           -           -           36

2.3.1    The Human Relations Theory -           -           -           -           -           -           37

2.3.2    The Social System Theory      -           -           -           -           -           -           37-38

CHAPTER THREE:      RESEARCH METHODOLOGY

3.1       Research Technique    -           -           -           -           -           -           -           39

3.2       Population of the Study          -           -           -           -           -           -           40

3.3       Sample Size and Sampling Procedure            -           -           -           -           40-42

3.4       Description of the Research Instrument         -           -           -           -           42

3.5       Validity of Research Instrument        -           -           -           -           -           43

3.6       Reliability of the Research Instrument           -           -           -           -           43

3.7       Method of Data Collection    -           -           -           -           -           -           43-44

3.8       Method of Data Analysis       -           -           -           -           -           -           44

 CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND DISCUSSION    OF    FINDINGS

4.1       Data Presentation and Analysis          -           -           -           -           -           45-52

4.2       Discussion of Findings           -           -           -           -           -           -           53-60

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1       Summary of Findings -           -           -           -           -           -           -           61-62

5.2       Conclusion      -           -           -           -           -           -           -           -           63

5.3       Recommendations      -           -           -           -           -           -           -           63-64

References      -           -           -           -           -           -           -           -           65-66

Appendix        -           -           -           -           -           -           -           -           67-70

LIST OF TABLES

TABLE                                              TITLE                                            PAGE

Table 2.1: Organisational Crises        -           -           -           -           -           24

i:          Gender of Respondents          -           -           -           -           -           45       

ii:         Age of Respondents   -           -           -           -           -           -           46

iii:        Educational Qualification of Respondents     -           -           -           46

iv:        Responses on If Uyo Local Government Council is facing any

crisis    -           -           -           -           -           -           -           -           47

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