CHAPTER ONE

INTRODUCTION

1.1      BACKGROUND OF THE STUDY

Motivation is concerned with why people do what they do. It answers such questions as why do managers or workers got to work and do a good job. This tries to explain what motivates people to act the way they do with primary focus on the work place. It is the primary task of the manager to create and maintain an environment in which employees can work efficiently to realize the objectives of the organization.

Employees differ not only in their ability to work but also in their will to do so (motivation) to motivate is to induce, persuade, stimulate, even compel, and employee to act in a manner which fulfills the objectives of an organization. the motivation of employees depends on the strength of their motives. Motives are needs, wants drives, or impulses within the individual and these determine h8uman behaviour.

Motivation then is the process of:

i.            Arousing behaviour

ii.          Sustaining behviour in progress, and channeling behaviour into a specific course or action.

Thus, motive (needs, desire) induce employees to act, motivation, therefore, is the inner state that energies, channels and sustains human behaviour.

Since it has been established that a behaviour except involving responses are gorals directed, manager can apply motivation theories of management in their attempt to direct the job behaviour of employees towards the goal of their establishment.

1.2      STATEMENT OF THE PROBLEM

Workers have organization due to the fact that they are not motivated enough. Some are not willing to have because they are enjoying some benefit in terms of promotion which leads to increase in salaries and wages, bonuses and some other incentives.

Organizations must improve the work performance, productivity, skills and ability of its employees. The problem is how to motivate workers to achieving higher productivity.

1.3      RELEVANT RESEARCH QUESTIONS

Some of the research questions are:

1.  To what extent does the personal policy implemented by your company affect your productivity?

2.  How often does the company emback on staff training and development?

3.  Does your company clearly/respect trade union position of its employees?

4.  Are there differences in the way staff and workers are treated in the organization?

5.  Is joint constitution practiced positively a method of obtaining employees views on problems and proposed charges before final decision are taken? 

1.4      STATEMENT OF RESEARCH HYPOTHESIS

The research hypothesis are:

Hypothesis 1:

Ho: The more there is effective motivation, the less the morals or employees

H1: The more there is effective motivation the more the moral of employees.

Hypothesis II

Ho: Adoption of motivational techniques will automatically decrease the workers productivity

H1: Adoption of motivation techniques will automatically increase the workers productivity.

Hypothesis III

Ho: The success of an organization does not depend on the motivational procedures being adopted

H1: The success of an organization depends on the motivational procedures being adopted.

1.5      PURPOSE/OBJECTIVE OF THE STUDY

The study is to ascertain the motivational activities of inter-continental bank Plc.

a.   To ascertain the application of the motivational techniques by the organization concerned

b.  To know the problem inhibiting the success of the employees motivation in the organization

c.   To know the response of the employees to motivational techniques adopted by the organization.

d.  To provide situations and recommendations where necessary on the best and effective motivational techniques used in the organization.  

1.6      SCOPE AND LIMITATIONS OF THE STUDY

This project covers the aspect of motivation in persuading, stimulating and compelling an employee to act in a manner which fulfills the objectives of the organization.

One cannot but say that data convection is the most tedious of writing the project. Another limitation is that the researcher being a student who has to read other courses as well as to take normal lectures during the period of the research may be limited by time given for the study being too short.

1.7      SIGNIFICANCE OF THE STUDY

The significance of this study cannot be over-emphasized. It will be base on the examination of the motivation practice in intercontinental bank plc and to know the extent to which it is being carried out, the effects on the workers, the organization and the country at large. Moreso, to acquaint the various managers and different categories of employees to the need to embrace motivation which will go along way in achieving higher productivity. 

1.8      HISTORY BACKGROUND OF INTERCONTINENTAL BANK PLC 

Intercontinental bank plc came into existence in March, 1989 as a product of the partnership between some visionary and dynamic Nigerian business men to provided innovative and customer. Focused produces and service that will satisfy the public growing need for sophisticated banking services. Since its inception then a Nigerian intercontinental merchant bank limited, the bank has been providing a wide array of products and services convening investment banking, retail and finds management.

Since its be in the commercial banking field, intercontinental bank plc has pursed on aggressive branch network expansion programme as at march, the bank has 63 branches making it sixth largest bank in the country in terms of network.

In July, 1991 the bank converted to a commercial bank, and later obtained a universal banking license to avail many more customers as its unique products and services as well as tap into the market opportunities in the Nigerian economy.

1.9      DEFINITION OF TERMS

Motivation: This I the process of arousing behaviour, sustaining behaviour in progress and channeling behaviour into a specific course of action.

Management: This is the process of getting things done through people. It involves planning, organizing staff, directing, co-ordinating and controlling both human and material resources for the purpose of achieving a set goal.

Responsibility: This is the subordinate’s obligation to perform a duty which has been assigned to him.

Organization: this has to do with determination and provision of capital, material, equipment and personnel that may be required in an enterprise in order to achieve set goals.

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