Design and Implementation Staff Service SupportDesk

Design and Implementation Staff Service SupportDesk

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Design and Implementation Staff Service SupportDesk - CodeMint Mint for Sale
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The significance of this project is to:                   
  •  Provide a Standard help desk software that handles complex databases of staffs queries and profiles, call rep0rts, resolution logs, and service level agreements.                   
  • Resolve their employee support issues quickly and consistently with the use of help desk software.                
  •  Automates tasks such as: ticket categorization and prioritization, ticket routing, alerts and notifications, ticket status management, and so on.                
  •   Cut down workload as many tasks such as issue tracking, assigning, and ticket management can be aut0mated.

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