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This study is an assessment of library and information services to users of academic libraries in Nasarawa state using descriptive survey method. The study was conducted to assess the library and information services rendered in academic libraries in Nasarawa state. Six research questions guided the study. A sample size of 430 registered users of the population of 4300 was used using proportional sampling method from the six academic libraries in six higher institutions in the state. Twelve librarians from the six librarians were randomly selected to seek their opinion on the assessment by the users. Questionnaire and observation checklist were used to collect data. Data collected were analyzed using mean x and percentages. The result of the study showed that most of the library and information services that help the users to obtain information are rendered by academic libraries in Nasarawa state. Majority of the users employ resources employed by the libraries but use textbooks mostly; not all the services rendered in the library are satisfied with loan, bindery, interlibrary loan, 3udio/visual, translation and interpreting services are poorly utilized, utilization of services is challenged by a number of problems such as incompetence’s of library s:aff1 insufficient time [opening and closing], poor library education, lack of computers and accessories, computers are not connected, lack of searching skills and that these problems can be overcome by provision of adequate materials, training of library staff, provision of ICT resources, increasing of opening hours, provision of internet services and orientation. Finally, the study made the following recommendations that all known library services should be offered audio/visual resources should be richly provided utilization and satisfaction should be the desire of the librarians, and enough seating space should be provided, delinquent readers and wrong shelving should be tackled.
Background of the Study:
The academic library is one of the many types of libraries charged with the responsibility of satisfying the instructive and research needs of the students and the faculty. It is an indispensable instrument for intellectual development which a user of a particular higher institution can go into at will unrestricted to help him or her to the whole field of knowledge. Academic library, according to Reitz(2004) is “a library that is an integral part of the College, University, or other institutions of post secondary education and administered to meet the information and research needs of its students, faculty and staff”. The academic library is fundamentally established to render services to the community in a disciplined and responsible manner and to teach the users how to use the library to enjoy the utilization of the services available.
Every academic library usually receives the mandate of its parent institution to carry out the functions which are reflective of their objectives which are guides by which it’s proper assessment can be carried out. Edoka (2000) has given the functions of the academic library as follow, to: provide information materials required for the academic programmed of the parent institution, provide research information resources in consonance with the needs of faculty and research students, provide information resources for recreation and for personal self-development of users, provide study accommodation in a useful variety of locations, provide protection and security for the materials, cooperate with other libraries at appropriate levels for improved information services, provide specialized information services to appropriate segments of the wider community.
The role of academic library is to support teaching, learning, and research by maintaining relevant materials and creating enabling environment for the users to achieve their respective aims of using it. It plays the role of information provider for the successful completion of the users’ courses. An academic library that does not carry out these functions faces the danger of criticism by the users, and even non-users of such library. The lecturers, the students, and the researchers are usually affected in their zeal to excel in whatever their academic desires are if the functions which dictate their role are not performed. This is because their success depends to a large extent on how well the library carries its functions..
For high performance by the users, the library is expected to stock proper information resources. And in order to qualify to be regarded as a store house of record of human experience which the academic community can depend upon for information, assorted information resources are provided. These include Yearbooks, Almanacs, Directories, Handbooks, Manuals, Dictionaries, Encyclopedias, Periodicals such as Newspapers, Magazines, and Journals, Films, Filmstrips, Slides, CDROMS, Photographs, Maps, Atlases, Gazettes, Gazetteers, Tapes and Cassettes, Projectors, Computers, Indexes, Abstracts, Bibliographies, Government documents etc.. These materials should be current and adequate in quantity and be consistently made available. The resources can be provided on site from remote storage locations through Information and Communication Technology (ICT).
It must be seen clearly, to support the programmes and the courses offered by the institution. This support must be visible in the hours the library maintains for its users. The longer the hours the better, to enable the students have ample opportunities to make use of the library resources after the hectic
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