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The automation of these activities has contributed immensely to the comfortably of human existence therefore via the desire and need to improve. The standard of living, the computer has been introduced to the various field of endeavor which includes the pay as-you – go call billing system thereby enhancing its production and reordering its sales.
With the former analog based cellular telephone system such as total access communication system (TACS) and the advanced mobile phone system (AMPS). It is easier for radio signal to intercept or interrupt telephones conversation with the security agents.
Certification
Dedication
Acknowledgment
Organization Of Work
Table Of Content
Abstract
Chapter One
1.0 Introduction
1.1 Statement Of The Problem
1.2 Purpose Of The Study
1.3 Aims And Objectives
1.4 Scope Of The Study
1.5 Limitations
1.6 Definitions Of Terms
Chapter Two
2.0 Literature Review
Chapter Three
3.0 Description And Analysis Of Existing System
3.1 Facts Finding Method
3.2 Organizational Structure
3.3 Objective Of The Existing System
3.4 Input Process And Output Analysis
3.5 Processing Analysis
3.6 Output Analysis
3.7 Problems Of The Existing System
3.8 Justification Of The New System
Chapter Four
4.0 Design Of The New System
Chapter Five
5.0 Implementation
5.1 Program Design
5.2 Flow Chart
5.3 Program Flow Chart
Chapter Six
6.0 Documentation
6.1 Users Guide
6.2 View Of The Test Result
6.3 Error Handling
6.4 Quitting The System
7.0 Conclusion And Recommendation
7.1 Conclusion
7.2 Recommendations
Appendices
Bibliography
1.0 INTRODUCTION
In response to a dear market need for flexible recording
services, business introduced “pay-as-you-go” call recording. This
specialist service ensures complete control over you recorded calls
remains with you, a bespoke call recorder is implemented at your site,
configured to your telephone system and network. Any type of telephone
can be captured, including VOLP. An agreed billing period is settled
with usage only charging price per recorded minute or seconds which
means no capital expenditure or rental/service charge.
Detailed usage reports are provided which for outsources can be
on a per-customer basis, calls can be found easily from desktop PCS
using a myriad of search criteria. Such as data, time, duration agent
name, client name, incoming telephone number and more storage can be
arranged for welfare period required even years.
The pay as-you-go services ensures you maintain control of all
calls, as calls are recorded and stored at our own site system. Here you
buy access time you want and pay before making our call pay-as-you-go
allows the subscriber to pay his or her monthly phone call bills in
advanced by loading recharge voyage or cards this access time is
purchased in various denomination on a card called “Alimony”
With Nitel pay-as-you-go you re not tied to 9:12 month. Contract
and don’t have to worry about bills, just top-up-you talk time as you
go, this system is very much suitable for individuals who want access to
telecommunications instantaneously. It enables you to manage your own
expenditure do so as to effectively meet your communication needs.
This system has been in existence in many organizations; but
most cases is the manual or traditional approach therefore an
introduction of an automated machine or computer system will adversely
improve the system planning in the following ways:
i. Flexibility
ii. Reliability
iii. Accuracy
iv. Variability
v. Timeless
vi. Safe data storage
1.1 STATEMENT OF PROBLEMS
Today, with regard to the current trend in technology, almost
every aspiring organization had their billing system computerized,
organization such NITEL and NEPA has changed there billing system which
was formally manual to automatic, despite the changes, made so far, they
still encountered some irresistible and unavoidable problems such as
wrong billing, inaccurate timing and displacement of vital information.
Therefore in these GSM pay-as-you-go billing system the design
will first access the credit balance before giving the customer or
client access to the telecommunication networks.
It ensures accurate reading and billing of time and cost either per minute or seconds; resulting to a desirable satisfaction between both parties at the climate of the transaction.
1.2 PURPOSE OF STUDY
The purpose of the work is to accurately observe the setback and
drawback of the manual techniques; analysis the likely cause of the
problems and consequently device a means of solving or eliminating the
drawback through the introduction of the computer system executing the
basic clerical duties.
Computerizing the pay-as-you-go call billing system makes it very easy to reach out to prospective customers scattered all over the nation and creates an outstanding and firm relationship between the organizations and her customer.
1.3 AIMS AND OBJECTIVES
Pay-as-you-go call billing system; is meant to enable the
subscriber to control his or her call cost using a credit or debit card.
It is design to save time and gives accurate billing record, to offer
more freedom and choose to the customers or subscriber and to eliminate
the anxiety caused by enormous bills.
To offer a simple pricing plan with no long term obligations recognizing that providing superior customer service is a critical success factor in the wireless market place.
1.4 SCOPE OR STUDY
This project research work is aimed at eliminating some major
problems and draw backs, encountered in the system; problems such as
inaccurate billing access.
Loss of vial information or data/ data storage.
1.5 LIMITATION OF STUDY
Various limiting factors was encountered in the process of my research, the following limitations are:
Time Factor: The fact that the duration of the project research
is very negligible; the research could not be able to cover much of the
scope of study, combining academic work; examination, domestic outlines
and project work results to the major inconvenience.
Financial Constraints: The fact that the researcher lacks financial backbone or support retarded his effort in getting vital information and clues to back up his project. This hindered him from make certain trips to industrialized and commercial cities like Lagos, Victoria Land, Ikeja, Abia State; Abuja etc. to carry out further inquires in other NITEL Branches also the inability to procure the necessary hardware facilities for the project.
Lack of Information Analyst: Due to the researchers’ inability to analysis complex vital theories and information the researcher encounter serious unavoidable difficulties in carrying out the project work.
Assumptions
With respect to the insufficiency of information; and compelling limitation; the following assumption were made
- Assume that the hardware requirements for the program or software installation are readily procured.
- Assume that the system of computerized pay-as-you-go has never been incorporated or introduced.
- Assume that the use desperately in need of the new system of a computerized pay as you go billing system.
1.6 DEFINITION OF TERMS
Hardware: - These are the physical components of a computer
system, that could be seen, touched, and felt e.g. system chassis,
keyboard and screen etc.
Software: - These are program writing to instruct the system on
step or process of executing a given task instruction, they resides
mainly in the Hardware components.
Traditional System: - This defines the system of using physical
file, file jackets and channels in the storage of vital information or
records i.e. manual or ordinary system or pattern of information
storage.
Record: - Facts of a particular materials and things used in production.
Field: - An item of data within a record, it is made up of a number of characters.
File organization: - The process of arranging and maintaining, updating files that are used for keeping or records.
Flod Chart: - The diagrammatically representation of systematic
procedures taken in executing a given task or institution.
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