- The Complete Research Material is averagely 55 pages long and it is in Ms Word Format, it has 1-5 Chapters.
- Major Attributes are Abstract, All Chapters, Figures, Appendix, References.
- Study Level: BTech, BSc, BEng, BA, HND, ND or NCE.
- Full Access Fee: ₦6,000
Get the complete project »
CHAPTER ONE
INTRODUCTION
1.0 BACKGROUND OF THE STUDY
Over the past years, Hotel search and booking is something which is done by everyone who wishes to travel to a place and lodge. This is normally carried out by travel agents. The process of finding the best hotel in central location is time consuming and in some cases poses a security risk to the client (Wayne Lawrence, 2012).
By tradition, hotels were largely hooked on cards and paperwork at the front office to keep in touch with old and current customers. They were largely at the mercy of the desires of vacationers to arrive (Lalit, M 2010).
In today world it has become vital for people to pay close attention to the internet as a means of transaction, every business needs to stay one step ahead of their counterpart or competitor and that also includes the hotel industry too, Hoteliers have also realized that the face of innovation in technology is continually changing and they need to take a proactive step in implementing technological advances while continually striving to build levels of service quality and guest Loyalty(Magnini et al,2003)
Any space not unsold cannot be stockpiled and thereafter sold at a later date, making selling each room critical to profitability. (Peter O'Connor, 2014) To achieve this, hotels have to make use of the internet.
In developing an online hotel reservation system Hydro hotel and
suites, Minna was used as a case study. The hotel started operation in
the late 1990s but was officially commissioned in 2009, located at No1
farm Centre Tunga Minna, Niger state. The hotel is ranked as one of the
first hotel in Minna if not the first from research most hotels in Minna
still operate a manual system of room reservation for both old and new
customer. The individual fills a form which contains necessary
information about the individual in question, the type of room and
services needed, this information is kept in the hotel’s record. All
this takes place at the front office after which he is given a receipt
and access into the room of his choice.
1.1 PROBLEM STATEMENT.
The manual system of room reservation in Minna, Niger state Hydro hotels and suites in particular is faced with a number of problems such as;
i) Lack of data analysis: The management usually finds it difficult to analyze the data generated during transactions such room and facilities (halls, swimming pools, etc.) reservation for planning and proper decision making owing to some records or poorly generated records from human and computational errors.
ii) Lack of data security levels: files are prone to theft and authorized modification.
1.2 AIM AND OBJECTIVES
The aim of this project is to design and implement an effective and efficient reservation system for hotel accommodation.
The objectives of this project are to:
i) Analyze the existing manual system of reservation with a view of generating information to assist management in decision making.
ii) Design and implement a secure reservation system.
1.3 SIGNIFICANCE OF STUDY
This system will assist customers and hotel management in rooms and
facilities. Most of the hotel in Minna if not all are operating
manually. The proposed system will make it easier for customer to make
online room reservation and equally book facilities for events such as
wedding, birthday ceremonies, swimming pool at their own convenient time
and places.
1.4 SCOPE OF STUDY
The scope of this project is limited to the reservation system of hydro hotels and suites, Minna as the case study.
1.5 LIMITATION OF STUDY
The limitation of the system is that it does not automatically monitor the customer time of arrival and departure.
1.6 DEFINITIONS OF TERMS
TRAVEL AGENT: is an individual whose occupation is to assist those who want to travel, by purchasing plane ticket and making hotel reservation.
FRONT OFFICE: this is the entrance to the hotel here we have the receptionist that attends to the customer.
TOUR OPERATOR: An individual whose work duties include arranging tours, whether they are for breaks or site seeing.
ARRIVAL: Time that a guest registers into the hotels.
ACCOMMODATION: The term simply refers to rooms been reserved.
DATA ANALYSIS: the process of evaluating data using analytical and logical reasoning to form some sort of conclusion.
You either get what you want or your money back. T&C Apply
You can find more project topics easily, just search
-
SIMILAR COMPUTER SCIENCE FINAL YEAR PROJECT RESEARCH TOPICS
-
1. DESIGN AND IMPLEMENTATION OF A COMPUTERIZED OUT-PATIENT INFORMATION SYSTEM FOR A CLINIC (A CASE STUDY OF HANSA CLINIC ENUGU)
» CHAPTER ONE 1.1. INTRODUCTION A clinic is an institution with an organized medical and nursing staff, provide a range of medical service, like surgery...Continue Reading »Item Type & Format: Project Material - Ms Word | 42 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
2. DESIGN AND IMPLEMENTATION OF A COMPUTERIZED HOTEL CUSTOMER INFORMATION SYSTEM
» CHAPTER ONE1.0 INTRODUCTIONHotel is defined by British law as a place where a bonafide traveler can receive food and shelter, provided he is in a posi...Continue Reading »Item Type & Format: Project Material - Ms Word | 61 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
3. AN AUTOMATED SYSTEM FOR PATIENT RECORD MANAGEMENT (A CASE STUDY OF ST FRANCIS HOSPITAL NSAMBYA)
» CHAPTER 1 GENERAL INTRODUCTION 1.0 Introduction Generally Automation plays an important role in the global economy and in daily experience. Engineers ...Continue Reading »Item Type & Format: Project Material - Ms Word | 66 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
4. DESIGN AND IMPLEMENTATION OF ORGANIZATIONAL WEBSITE
» CHAPTER ONE BACKGROUND OF THE STUDY 1.1 INTRODUCTION Web Design is a process of conceptualization, planning, modelling, and execution of electronic me...Continue Reading »Item Type & Format: Project Material - Ms Word | 50 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
5. DECISION SUPPORT SYSTEM FOR A MANUFACTURING FIRM
» CHAPTER ONE GENERAL INTRODUCTION 1.1 INTRODUCTION Before the advent of computer in Nigeria manufacturing firms, just like other areas of the society w...Continue Reading »Item Type & Format: Project Material - Ms Word | 52 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
6. DESIGN AND IMPLEMENTATION OF EXPERT SYSTEM IN DIAGNOSIS AND TREATMENT OF BREAST CANCER
» CHAPTER ONE 1.1 INTRODUCTION Over the year the leading cause of death in women aged between 35 54 years is breast cancer and second to cardiovascular ...Continue Reading »Item Type & Format: Project Material - Ms Word | 29 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
7. DESIGN AND IMPLEMENTATION OF WEB-BASED ADVERTISEMENT MANAGEMENT SYSTEM
» TABLE OF CONTENT ABSTRACT LIST OF TABLES LIST OF FIGURES LIST OF ACRONYMS ACKNOWLEDGEMENTS CHAPTER 1 INTRODUCTION 1.1 Why Internet Based Marketing? 1....Continue Reading »Item Type & Format: Project Material - Ms Word | 65 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
8. DESIGN AND IMPLEMENTATION OF EXPERT SYSTEM ON COMPUTER FAULT DETECTION AND REPAIR
» CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY The impact of engineering age is tremendous and its arrears of application are increasing geometrical...Continue Reading »Item Type & Format: Project Material - Ms Word | 52 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
9. DESIGN AND IMPLEMENTATION OF PATIENT MANAGEMENT SYSTEM: A CASE STUDY OF UNIVERSITY HEALTH SERVICE 0f FEDERAL UNIVERSITY OF TECHNOLOGY MINNA
» CHAPTER ONE 1.0 INTRODUCTION Generally, computer has played an important role in global economy in various ways. The Computer is used in many differen...Continue Reading »Item Type & Format: Project Material - Ms Word | 57 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT
-
10. INTERACTIVE ONLINE FOOD ORDERING SYSTEM
» ABSTRACT The customer self ordering system is a computerized system that is being used by customers to place their own orders in the restaurant and al...Continue Reading »Item Type & Format: Project Material - Ms Word | 86 pages | Instant Download | Chapter 1-5 | COMPUTER SCIENCE DEPARTMENT