ABSTRACT

This study examined the influence of Perceived Organizational Support on work behaviors of employees in University of Uyo. To achieve this, survey research design was adopted for the study. Data were collected from both primary and secondary sources. Secondary source was from published articles and textbooks while primary source was from structured questionnaire. Simple random sampling technique was employed in carrying out the study. A total of 372 respondents were selected using Taro Yemeni’s formula for sample size determination. Data collected were analyzed using simple percentage and Pearson Product Moment Correlation Statistical tool. Findings showed that perceived organizational support positively correlates with University of Uyo employees’ job satisfaction and job involvement but negatively correlates with their commitment and their desire to remain with the institution.  Based on these findings it was concluded that if management increases the level of concern towards employees’ well being, they may be perceived as being supportive, also, as a good place to work. As recommendations, management should provide employees with necessary tools and resources to effectively carry out their task and also encourage personal development of non-academic staff. This will heightened their morale, increase their commitment and encourage them to remain with the institution for a long period of time.

 

TABLE OF CONTENTS

Title Page       

Cover Page      -           -           -           -           -           -           -           -           -           i

Declaration      -           -           -           -           -           -           -           -           -           ii

Certification    -           -           -           -           -           -           -           -           -           iii

Dedication      -           -           -           -           -           -           -           -           -           iv

Acknowledgement      -           -           -           -           -           -           -           -           v

Abstract          -           -           -           -           -           -           -           -           -           vi

Table of Contents       -           -           -           -           -           -           -           -           vii

List of Tables              -           -           -           -           -           -           -           -           x

List Figures                 -           -           -           -           -           -           -           -           xi

CHAPTER ONE: INTRODUCTION

1.1.            Background to the Study       -           -           -           -           -           -           1

1.2.            Statement of the Problem       -           -           -           -           -           -           4

1.3.            Objectives of the Study          -           -           -           -           -           -           5

1.4.            Research Questions                 -           -           -           -           -           -           5

1.5.            Research Hypotheses -           -           -           -           -           -           -           6

1.6.            Significance of the Study       -           -           -           -           -           -           6

1.7.            Scope of the Study     -           -           -           -           -           -           -           7

1.8.            Limitations of the Study         -           -           -           -           -           -           7

1.9.            Organization of the Study      -           -           -           -           -           -           8

1.10.        Definitions of Terms               -           -           -           -           -           -           8

1.11.        A Brief History of University of Uyo                        -           -           -           -           10

CHAPTER TWO: REVIEW OF RELATED LITERATURE

2.1.            Conceptual Framework           -           -           -           -           -           -           11

2.1.1.      The Concept of Perception     -           -           -           -           -           -           12

2.1.2.      Factors that Influence Perception       -           -           -           -           -           12

2.1.3.      Perceptual Distortions             -           -           -           -           -           -           14

2.2.            Theoretical Framework           -           -           -           -           -           -           23

2.2.1.      Equity Theory             -           -           -           -           -           -           -           23

2.2.2.      Social Exchange Theory                     -           -           -           -           -           24

2.3.            Empirical Framework              -           -           -           -           -           -           25

2.4.            Summary of Related Literature          -           -           -           -           -           29

CHAPTER THREE: RESEARCH METHODOLOGY

3.1.            Research Design         -           -           -           -           -           -           -           30

3.2.            Sources of Data          -           -           -           -           -           -           -           30

3.3.            Population                   -           -           -           -           -           -           -           31

3.4.            Sample Size     -           -           -           -           -           -           -           -           31

3.5.      Sampling Technique       -           -           -           -           -           -           -           32

3.6.      Validity of the Instrument         -           -           -           -           -           -           32

3.7.      Reliability of the Instrument                  -           -           -           -           -           32

3.8.      Administration of Research Instrument                        -           -           -           -           33

3.9.      Scoring of Research Instrument                        -           -           -           -           -           34

3.10.  Statistical Instrument used for Data Analysis   -           -           -           -           34

CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND INTERPRETATION

4.1.            Summary of Questionnaire Administered      -           -           -           -           35

4.2.            Treatment of Research Question        -           -           -           -           -           38

4.3.            Testing of Hypotheses            -           -           -           -           -           -           50

4.3.1        Hypothesis One          -           -           -           -           -           -           -           50

4.3.2        Test of Hypothesis Two                      -           -           -           -           -           51

4.3.3        Hypothesis Three -      -           -           -           -           -           -           -           52

4.3.4        Test of Hypothesis Four         -           -           -           -           -           -           53

4.4.            Discussion of Findings           -           -           -           -           -           -           55

4.4.1.      Findings from interview Schedule      -           -           -           -           -           55

4.4.2.      Findings of empirical analysis -           -           -           -           -           56

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1.            Summary of Major Findings               -           -           -           -                       59

5.2.            Conclusion      -           -           -           -           -           -           -           -           60

5.3.            Recommendations      -           -           -           -           -           -           -           61

5.4.            Suggestion for Further Studies           -           -           -           -           -           62

5.5.            Contribution to Knowledge    -           -           -           -           -           -           62

References

Appendixes

 

LIST OF TABLES

Table 3.1         Case Processing Summary                  -           -           -                       33

Table 4.1:        Summary of Questionnaire Administration and Collection   -           35

Table 4.2:        Respondents’ Demographic    -           -           -           -           -           36

Table 4.3:        Management has provided me with all the tools

needed to execute my job assignments           -           -           -           38

Table 4.4:       I feel management is concerned about my well being            -           39

Table 4.5:       I feel management values my contribution to the

attainment of this institution’s goals   -           -           -           -           39

Table 4.6:       Management often let me know how well

they think I am performing     -           -           -           -           -           40

Table 4.7:       I believe that I have few or no option