ABSTRACT

The research provides an evaluation of the nature and impact of   business ethics on organizational performance.

It proffers a structural study on business ethics and its significance. The research appraises the nature of organizational performance and analyses the impact of business ethics on organizational performance. A case study is provided to determine the nature and impact of business ethics on the performance of first bank plc.

CHAPTER ONE

INTRODUCTION

1.1   BACKGROUND OF THE STUDY

Ethics refers to the principles of and standard of moral behavior that are accepted by society as right versus wrong. To make the right choice, or at least the best choice from among competing alternatives, individuals must think through the consequences of their actions. Ethics can be defined as a set of

Principles of right conduct. It can also be defined as a theory or a system of moral values. Business ethics is the application of moral standards to business situations.

Many firms have a set of policies on business conduct and legal compliance. The policies embrace ethics, internal controls, conflict of interest and a host of other areas , all of which are designed to promote good and ethical business practice. Employees are acquainted with these policies and are made to sign

Undertakings to them maintain. As a matter of policy, the company is ready to concede business opportunity in favour of its code of ethics

Business ethics has been a growth area in the business world in recent times. Before the advent of business ethics, business transactions have largely been conducted on the principle of caveat emptor, meaning buyer beware. Much has changed in recent times. The law is the most important source of ensuring that consumers receive a fair deal from retailers and manufacturers. Some of these laws in Nigeria include the PRICE CONTROL Act of 1970 as amended by the price control Act 1977; Nigeria Standard Organisation of Nigeria ACT OF 1971; National Agency for Food and Drugs Administration and control Act of 1974; Weight and measures ACT OF 1974  ETC. These and other laws are essentially an imposition of moral consideration on Business

Laws and regulations are promulgated especially in  business to right the wrongs and unwholesome practices by businessmen. Therefore, laws and regulations    exist  to achieve the following

Protect consumers, regulate competition, protect organisations from each other, and to protect the society. Why should businessmen be ethical in their conduct?. Appearing to be ethical, it may be suggested, is simply good business. Other more specific significance of business ethics are as follows

Consumers are arguably, more likely to buy from a company which can be seen to be acting ethically. Graduates are more likely to be attracted to companies which treat their employees fairly and give customers a fair deal. Ethical business practice is a means of forestalling legislation and stringent government regulations.

Business ethics requires companies doing their bit to contribute towards a just and fair society, while also ensuring that environmental pollution is brought under control. Another significance of Business ethics stems from the fact that business need to retain the vast amount of social power entrusted to them by the public. Therefore the research seek to proffer an evaluation of the nature and impact of business ethic on the organizational performance with a case study of first Bank plc.

1.2      STATEMENT OF THE PROBLEM

Ethics refers to the principles of and standard of moral behavior that are accepted by society as right versus wrong. To make the right choice, or at least the best choice from among competing alternatives, individuals must think through the consequences of their actions. Ethics can be defined as a set of

Principles of right conduct it can also be defined as a theory or a system of moral values. Business ethics is the application of moral standards to business situations. Organisations doing business with observance of moral standards according to stipulated laws and bound to attract customers and larger patronage, however with the prolification of many business firms the question of ethics seem to be undermined. Many organisations see nothing wrong

In dealing  with substandard product and services, many firms do not have policies that are ethically inclined ranging from pricing, packaging, product and services and customer service, the result is poor product image ,poor customer relation, lower  sales loss of profit etc. The effect extends beyond the customer to the society and the economy at large. Therefore the problem confronting this research is to provide an appraisal of the nature and impact of Business ethic on organizational performance with a case study of first bank plc

1.3 RESEARCH QUESTION

1    What is the nature of  Business Ethics

2    What is the significance of business ethics

3    What is  the nature of the impact of Business ethics on organizational performance

4    What is the nature and impact of business ethic on the performance of first bank.

1.4      OBJECTIVE OF THE RESEARCH

2    To determine the nature of business ethics

3    To  determine the significance of business ethics

4    To determine the impact of business ethic on organizational performance

5    To determine the nature and impact of business ethics on the performance of first Bank plc.

1.5      SIGNIFICANCE OF THE STUDY

The study shall provide  an appraisal of the nature and significance of business ethics

And determine its impact on organizational performance.

The study shall also serve as a source of information to business managers and firms

1.6      STATEMENT OF HYPOTHESIS

Ho       The  Business performance of first Bank is low

Hi          The Business performance of first bank  is  high

           2        Ho   Business ethics is not  given significant attention  in first Bank

                    Hi     Business ethics is given significanct attention in first Bank

          3        Ho      Impact of Business ethic on the performance of first Bank is low

                    Hi        impact of Business ethics on the performance of first Bank is high

1.7          SCOPE OF THE STUDY

The study provides an evaluation of the nature and impact of business ethics on organizational performance

The study shall reinvigorate the sense of ethical values among managers and operators of businesses

It shall also serve as a source of information  on business ethical issues.

1.8          DEFINITION OF TERMS 

ETHICS DEFINED

Ethics refers to the principles of and standard of moral behavior that are accepted by society as right versus wrong. To make the right choice, or at least the best choice from among competing alternatives, individuals must think through the consequences of their actions. Ethics can be defined as a set of

Principles of right conduct. it can also be defined as a theory or a system of moral values. Business ethics is the application of moral standards to business situations.

MORALITY

Morality is defined as the standard s that an individual or group has about what is right and wrong or good and evil

BUSINESS

Business is an any activities that involves the production ,buying ,selling and exchange of goods and services of a commercial and economic nature to satisfy customer needs and make profit.

CODE OF CONDUCT

A code of conduct is a written  statement  setting forth the principles that guide an organisations decision

Stake holder

A stake holder is any group or individual who can affect  it or is affected by it.

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